Group Insurance Scheme

The DPF Group Insurance Scheme provides discounted insurance for travel, home emergency and motor breakdown as well as personal injury, critical illness and dental emergency.

Schemes Benefit Booklet 2024/2025

The links below provide more detailed policy information on this and all other aspects of the Group Insurance Scheme:

• Defence Police Federation Travel Policy
• Home Emergency Policy Document
• Home Emergency Policy Schedule
• Motor Vehicle Breakdown Policy
• Motor Vehicle Breakdown Schedule
• Personal Accident and Sickpay Insurance Police Group Policy
• Group Personal Accident and Sick Pay Schedule
• Expected Life Assurance Policy Details – Serving Officer
• Expected Life Assurance Policy Details – Spouse of Serving Officer
• Expected Life Assurance Policy Details – Retired Officer
• Group Life Assurance: Claim Form
• Terminal Prognosis Advance Payment Claim Form
• Hospital Benefit Claim Form
• Initial Sick Pay Claim Form
• Personal Accident Claim Form
• Emergency Dental Treatment (Accident) Claim Form
• Permanent Total Disablement / Accidental Loss of Use Claim Form

• Philip Williams Privacy Notice

Any questions regarding policy should be directed to Philip Williams Customer Services on 01925 604 421.

Making a Claim

Emergency Medical Assistance Service (24hours)	+44 (0) 330 660 0548 assistance@mstream.co.uk
Non-Emergency Claims Service	0330 660 0549 claims@mstream.co.uk
UK Motor Breakdown Cover (24-hour helpline)	01206 771749 If you cannot connect call +44(0) 1603 327 180
Dental Injury and Emergency	Pay the dentist direct and subsequently submit a claim (claim forms can be found below)
Home Emergency Assistance (24-hour helpline)	0330 175 7905
Online Claims	www.submitaclaim.co.uk/def

• Curtailment Claim Form
• Cancellation Claim Form
• Missed Departure Claim Form
• Travel Delay Claim Form
• Delayed Baggage Claim Form
• Medical and Other Expenses Claim Form
• Baggage & Money Claim Form

Joining the Scheme

To join the scheme, please complete Member Application Form 1 and return it to DPF Head Office. If you answer ‘no’ to any of the questions on the form, please also complete Application Form 2 below and send this directly to Philip Williams at the address on the bottom of the form.

Partner Application Form

Member & Partner Application Form 2 (Health Questionnaire)

New Recruits Application Form

If you wish to cancel your subscription to the Group Insurance Scheme, please complete this Cancellation Form / (Word Version) and return it to DPF HQ.

NB: Please ensure if you cancel your Group Insurance subscription through DBS directly that your DPF subscriptions are not also cancelled, as cancellation of DPF subs will render you unable to receive legal assistance and other membership benefits.

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Retired DPF Members

Ex-DPF members have several insurance options available to them:

1. Ex-members of the Group Insurance Scheme can remain on the scheme but with some reduction in benefits, provided they contact Philip Williams directly within three months of leaving the Force. This option is open to retiring members who will be in immediate receipt of a pension upon departing the force. Each case will be considered on its own merit so please speak to PW directly to clarify the benefits that you are entitled to. Please click here to download the Retired Member Continuation Form.
2. All retired officers can apply to join the Philip Williams & Co Essentials Policy (travel only). In addition, home emergency and motor break down cover can be applied to this travel policy at an additional premium. You do not need to have been a member of the Group Insurance Scheme prior to retirement, and you do not need to be a member of the ROA.

Please contact Philip Williams directly on 01925 604 421 as this scheme is offered independently by them.

Please note you do not need to be a member of the Retired Officers Association to qualify for any of these three options.